Frequently Asked Questions (FAQ) 

1. Q: What types of tours do you offer? A: We offer a variety of tours such as city tours, adventure tours, cultural tours, nature tours, and custom tours. You can check out our website for more details.

2. Q: How can I book a tour? A: You can book a tour on our website by selecting the tour package you are interested in and following the booking instructions. Alternatively, you can contact us via phone or email and our customer service representatives will assist you.

3. Q: What is included in the tour package? A: The tour package includes transportation, accommodations, meals, tour guide services, and admission fees to the attractions listed in the itinerary. Please refer to the tour package details for more information.

4. Q: What if I have special requests or requirements?

5. A: We are happy to accommodate any special requests or requirements you may have. Please inform us when you book the tour or contact us in advance so we can make the necessary arrangements.

6. Q: What is your cancellation policy? A: Our cancellation policy varies depending on the tour package you book. Please refer to the terms and conditions of the specific tour package for details. Generally, cancellations made within a certain period before the tour departure date may be subject to cancellation fees.

7. Q: Is travel insurance included in the tour package? A: Travel insurance is not included in the tour package, but we highly recommend that you purchase travel insurance to protect yourself in case of unforeseen circumstances such as flight cancellations, medical emergencies, or trip interruptions.

8. Q: Can I modify or customize a tour package? A: Yes, we can customize a tour package to meet your specific needs and preferences. Please contact us for more information.

9. Q: What payment methods do you accept? A: We accept major credit cards, bank transfers, and PayPal payments. Please refer to the payment instructions on our website or contact us for more information.

10. Q: What should I pack for the tour?

11. A: The packing list depends on the type of tour and the destination. We recommend that you bring comfortable clothing and shoes, sunscreen, insect repellent, a hat, a camera, and any necessary medications. We will provide you with a detailed packing list before the tour departure.

12. Q: Can I contact you during the tour if I have any questions or concerns? A: Yes, you can contact our tour guide or our customer service representatives anytime during the tour if you have any questions or concerns. We are available 24/7 to assist you.